Covid-19
If you are enquiring about Covid-19, please phone the dedicated Healthline number 0800 611 116
For Covid information call 0800 358 5453 . This is free and operates 24/7.
Palmerston North is now at Alert level 2. What this means for The Palms Medical Centre:
If you have any of the following respiratory symptoms, please return to your vehicle and phone the Practice (06) 354 7737.
  • Cough
  • Sore throat
  • Shortness of breath
  • Cold symptoms
You must scan the NZ Covid Tracer QR code before entering the Medical Centre.
Doors are open, and we ask patients to maintain 1 metre physical distance.
You must wear a face covering (mask) at all times.
You will be met by one of our wonderful reception staff at our screening desk just inside the main door. Please advise them if you have a booked appointment.
If you require a Covid Test, please return to your vehicle and call the Medical Centre on (06) 354 7737 to arrange a test.
If you require a Covid Vaccination, please call the Medical Centre on (06) 354 7737 to book a vaccination.
*Paying your account safely
To make it easier for you to pay your account without having to come in during any of the Covid-19 Alert Levels, you can pay directly into our bank account. The details are:
The Palms Medical Centre 12-3211-0013083-02
Please use your NHI number as reference.
(NHI number is available on your account. If you do not know this, please use first/last name and date of birth).
Helpful Links
  1. Ministry of Health.
    The most up to date information for the public and the health sector on COVID-19 can be found on the Ministry of Health website at:Ministry of Health.  The most up to date information for the public and the health sector on COVID-19 can be found on the Ministry of Health website at https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-health-advice-general-public
  2. Helpline and Healthline.
    If patients are not sure what assistance may be available, or don’t know who to contact for help,or if they want to talk to someone to get more information, phone the 0800 Government Helpline on 0800 779 997 (9am–5pm, 7 days a week).
    For health specific questions people can call Healthline directly on 0800 358 5453.
  3. Health Navigator.
    This has good information in a variety of languages on COVID-19 that can be found at https://www.healthnavigator.org.nz/health-a-z/c/coronavirus-covid-19-outbreak/
Helping you, help yourself.
Te awhina ia koe, awhi ia kia ano