Helplines
• Need to talk? (free call or text – 1737). You’ll get to talk to (or text with) a trained counsellor.
• The Depression Helpline (0800 111 757). Talk to a trained counsellor about how you are feeling or to ask a question.
• Healthline (0800 611 116). Advice and information from a trusted registered nurse.
• Lifeline (0800 543 354) or free text “help” to 4357. Provides 24/7, confidential support from qualified counsellors and trained volunteers.
• Samaritans (0800 726 666). Samaritans offer confidential, non-religious and non- judgemental support to anyone who may be feeling depressed, lonely, or even be contemplating suicide.
• Youthline (0800 376 633). Also have a very good website, see below.
• Alcohol Drug Helpline (0800 787 797)
Websites
• https://www.youthline.co.nz/counselling.html – Youthline try to make it easy for you to get in touch by making sure that there are lots of ways you can reach them e.g. web chat, phone, face to face, text, skype and email.
• https://thelowdown.co.nz/ – Info on what needs to be done and how to do it. Covers anxiety, depression, substance use, health.
• https://www.lifeline.org.nz/services/lifeline-helpline – Provides 24/7, confidential support from qualified counsellors and trained volunteers.
• www.sparx.org.nz – CBT module in a game format (targeted at youth)
• www.auntydee.co.nz – Free online tool for anyone who needs help working through a problem(s). It doesn’t matter what the problem is, you can use Aunty Dee to help you work through it (targeted at youth).
• https://www.buzzed.co.nz/ – Info on alcohol & drugs (targeted at youth).
What to do in an emergency
If you are seriously concerned about someone’s immediate safety:
• call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital,
• phone your nearest hospital, or psychiatric emergency service (Acute Care Team) for further advice – 0800653357,
• remain with them and help them to stay safe until support arrives/is provided.