MyIndici is our secure online patient portal that makes managing your healthcare simpler and more convenient. Available anytime, MyIndici allows you to view your health information, request repeat prescriptions, check test results, book phone appointments, and securely message our team — all in one easy place.
Designed to save you time and keep you connected to your care, MyIndici gives you greater control over your health and your family’s wellbeing. MyIndici helps you stay informed, organised, and supported by your Palms practice team when it suits you.
MyIndici – Frequently Asked Questions
Depending on your enrolment and settings, you can:
• Request repeat prescriptions
• View test results
• Book phone appointments
• Send secure messages to our practice team
• Update some personal details
Yes. MyIndici uses secure login and encryption to protect your personal health information. Only you and authorised healthcare staff can access your information.
No. MyIndici is optional. You can still contact the practice by phone or in person if you prefer.
No. Access to MyIndici is free for enrolled patients.
If you have trouble signing up or using MyIndici, please contact our friendly reception team and they’ll be happy to help.
Parents and caregivers can use MyIndici to help manage their children’s healthcare.
• Parents or legal guardians can have their child’s health information loaded on their MyIndici account.
• This allows you to manage appointments, request prescriptions, and view results for your child (where appropriate).
When a child turns 16 years, access to their health information by their parent or guardian is removed and the 16 year old can operate their own MyIndici account.
Please speak with our friendly reception team to request parent or caregiver access. We may ask you to complete a consent form to ensure access is set up safely and correctly.